DRIVERS
Age Requirements
21 or older
Driver’s Licence
All international and local drivers’ licences accepted from any country.
Additional Drivers
2 additional drivers permitted at no extra charge.
Driving Area Restrictions
There are no restrictions on driving area. Our customers can even drive to our neighbour countries of Belize and Guatemala, with prior notice before arrival.
PAYMENT METHODS
Payment Methods
Lowest Cancun Car Rental accepts the following methods of payment: Cash, Debit Card, Traveller’s Cheques, VISA, Master Card, and AMEX.
Cash Deposit Rentals
When performing a Cash Deposit rental, the following are the amounts required for each vehicle:
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Note: The customer must also leave his/her original passport as a guarantee, returned upon car drop-off.
INSURANCE (Coverage only applies within Mexico’s territory)
Insurance Policies
In case of an accident, our insurance company requires that the driver's name must be specified in the rental agreement, therefore, all drivers must be authorized and have their names printed on the rental agreement. All authorized drivers must show a valid and current driver’s licence or permit with photograph. Also, in case of an accident, in order to validate any insurance, driver must first call our company so we can send immediately our insurance agent to the place of the accident. All insurance rates are in USD.
Collision Damage Waiver (CDW) and Extended Protection Coverage (FDW) (Included in your rate)
Full coverage is provided with ZERO DEDUCTIBLE FEE in case of theft or losses and damages, partial or complete, done to the rented vehicle in case of an accident or theft.
CDW does not cover theft of accessories, CDW is not refundable.
CDW is a damage or theft insurance for the rented vehicle only.
Personal Accident Insurance (PAI) (Included in your rate)
Costs for PAI:
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PAI covers medical expenses and ambulance service, doctors and hospital expenses in case of an accident. Coverage is up to $30,000 USD. per accident or event, limited to the allowed passenger capacity of the rented vehicle.
PAI is a personal accident insurance for the occupants of the rented vehicle.
Primary Liability Insurance (PLI) (Included in your rate)
PLI covers up to $80,000 USD. for liabilities caused by accident related expenses and legal assistance, when liability for other vehicles or people have been caused by the driver of the rented vehicle. Does not cover damages made to the rented vehicle nor medical expenses for its passengers.
REFUND POLICY
Before picking up the vehicle
There is no charge for refunds, since we never charge before the customer actually picks up the car. Therefore there is no cost for cancelled reservations.
After picking up the vehicle
If for any reason the customer returns the vehicle before the stated date of return in the rental agreement, a reimbursement for the rental fee will proceed, however, the cost of the insurances and taxes is not refundable.
